Privacy Policy

A LEGAL DISCLAIMER

Plutas.ai values your privacy and is committed to protecting your personal data. In India, companies that process personal data must disclose their data handling practices. This Privacy Policy explains what information Plutas.ai collects on its website, how it is collected and used, and how it is stored and shared. It is governed by India’s Information Technology Act, 2000 (and related rules) and the upcoming Digital Personal Data Protection Act, 2023 (DPDP Act). By using our website (https://www.plutas.ai/), you agree to the terms of this policy.

TYPES OF DATA COLLECTED

We collect the following categories of personal data from our website visitors:

Contact and identity information: When you submit an inquiry via our contact form, we collect your first name, last name, email address, phone number, company or organization name, and the message or inquiry you provide. These are basic identifiers (names, email, phone) which are treated as personal data.

Technical and usage data: When you visit our site, we and our host (Wix) automatically collect technical data such as your IP address, browser type, operating system, and pages you view. We may also collect your device identifier or other “online identifiers” (cookies, session IDs, etc.). This data is used in aggregate form to analyze site usage and improve performance.

Exclusions of sensitive data: We do not intentionally collect highly sensitive personal data (for example, health information, financial account details, or biometric data). (Indian law defines “sensitive personal data” to include health, financial, and biometric information, which we avoid collecting.)

METHODS OF DATA COLLECTION

We obtain personal data through the following methods:

Website forms and communications: The primary way we collect data is when you voluntarily submit it via our website contact form or by emailing us. You provide this information directly to us.
Cookies and tracking tools: Our website uses cookies and similar technologies (see next section) to collect information about your visit. This includes session cookies that store your preferences and analytics cookies that track page views.
Automated logging: Wix, as our hosting provider, automatically logs certain technical and session data for security and operational purposes. This can include your IP address, the pages and features you access, and timestamps. We may also use third-party analytics tools (such as Google Analytics) that collect usage data and cookies to help us understand and improve the site.

We do not create personal user accounts on the site. Any data you enter in the form is transmitted securely to our server.

PURPOSE OF DATA COLLECTION

Plutas.ai processes your personal data only for legitimate business purposes:

Responding to inquiries and providing services: We use your contact details and inquiry message to communicate with you and provide the information, answers, or services you requested. For example, if you ask a question about our climate risk solutions, we will use your email/phone to send a reply.
Internal analytics and site improvement: We analyze aggregated (non-identifying) usage data to monitor and improve the performance of our website and services. This helps us understand which features are most useful and how visitors navigate our site, so we can make it better.
Marketing communications (with consent): In the future, with your consent, we may send you informational or promotional emails about our climate-tech products, events, or updates. If we do, you will always have the option to unsubscribe or opt out at any time. (Currently, we do not send marketing emails.)
Legal and security obligations: We may use or disclose your data to comply with applicable laws and regulations (for example, responding to a lawful court order or audit). We may also use data to protect against fraud or abuse of our website.

We adhere to the principle of data minimization: we collect only the personal data necessary for the purposes listed above. We will always inform you in clear, plain language about why we collect data and how it will be used.

DATA STORAGE, USE, SHARING, AND DISCLOSURE

Storage: Your data is stored on Wix’s secure servers (which may be located in India or abroad). We and Wix implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. For example, data is encrypted in transit (using HTTPS) and stored with access controls.
Use: Plutas.ai uses your data only for the purposes described in this policy. We do not sell or rent your personal data to any third parties. Your contact information is used only to respond to you and (if consented) to send you relevant communications.
Sharing with service providers: We may share your data with third-party service providers who help operate our business (for example, email service providers, CRM systems, or analytics tools). These providers are permitted to use your data only on our behalf and are required to keep it secure.
Disclosure: We may disclose personal data to comply with applicable laws or a valid legal request, to protect the rights or safety of Plutas.ai or others, or to enforce our policies. For example, if required by law enforcement or to prevent fraud or a security breach.
Wix and other third parties: As a hosted solution on Wix, certain data processing is performed by Wix itself. For instance, Wix may use cookies for fraud detection, performance monitoring, and to identify site visitors. We encourage you to review Wix’s own Privacy Policy for information on how Wix treats data. We are not responsible for the privacy practices of other websites or services you may access via links from our site.

In accordance with applicable Indian law, we take reasonable security measures, but please be aware that no method of transmission over the Internet is 100% secure. In the unlikely event of a data breach, we will notify affected users and authorities as required by law.

COOKIES AND TRACKING TOOLS

Our website uses cookies and similar tracking technologies. Cookies are small pieces of data stored on your browser. Wix explains that cookies help improve your experience by remembering preferences and enabling essential site functions. In compliance with data privacy norms, we provide you with information about our cookie use:
Types of cookies: We use essential cookies that are required for basic site functionality (for example, session cookies). We may also use analytics cookies to understand how visitors use our site (page views, duration, etc.). No personally-identifying information is collected by these analytics cookies without your consent.
Cookie consent: When you first visit our site, you will see a banner or notice about cookies. You have the option to accept or reject non-essential cookies. You can also disable cookies through your browser settings, though this may affect site functionality.
Third-party cookies: We may use third-party services (such as Google Analytics) that set their own cookies to collect anonymous usage statistics. These third parties have their own privacy policies explaining their use of cookies.
By using our site, you consent to our use of cookies and similar tracking tools as described here.

COMMUNICATION WITH USERS

Direct contact: We use your contact information to reply to your inquiries and to provide services you request. For example, if you submit a question about our insurance platform, we will email or call you with an answer.
Service-related updates: We may occasionally send you transactional emails related to your inquiry or our services (for example, confirming that we received your message).
Marketing communications: With your explicit consent, we may send periodic newsletters or promotional emails about our climate-tech offerings. If we send such emails, each message will include clear instructions on how to unsubscribe. You may withdraw consent for marketing communications at any time, and we will promptly remove you from such lists.
No unsolicited contacts: We do not share your email or phone number with third parties for marketing purposes. We will never send you unsolicited commercial emails or calls without your permission.

DATA RETENTION POLICY

We retain your personal data only as long as necessary to fulfill the purposes described above and to comply with legal obligations. For example, we may keep records of an inquiry for a reasonable period to ensure we have adequately addressed it. Once personal data is no longer needed (for instance, your inquiry has been resolved and any warranty or follow-up period has passed), we will securely delete or anonymize it. In line with the DPDP Act, we will erase personal data once the purpose of processing has been served or upon your withdrawal of consent, unless we are legally required to retain it longer (for example, for tax or audit purposes).

YOUR RIGHTS AND CONSENT WITHDRAWAL

Under the DPDP Act (and related rules) you have the following rights with respect to your personal data:

Right to access: You may request a summary of the personal data Plutas.ai holds about you and how it is being processed.
Right to correction and erasure: If your personal data is inaccurate, incomplete or outdated, you have the right to ask us to correct or update it. You also have the right to request deletion of your personal data when it is no longer needed for the purpose it was collected.
Right to withdraw consent: Consent for data processing is not irrevocable. You may withdraw any consent you have given at any time. Upon withdrawal of consent, we will cease processing your personal data and erase it, unless we have another legal basis to retain it.
Right to grievance redressal: If you have a complaint about our handling of your personal data, you may raise it with us directly. If we do not satisfactorily resolve your concern, the DPDP Act provides that you may escalate your complaint to the Indian Data Protection Board or other regulatory authority once that framework is in place.

To exercise any of these rights, please contact us using the information below. We will verify your identity before acting on any request. We will respond to all legitimate requests in accordance with applicable law.

UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the “Effective Date” above. We encourage you to review this policy frequently. For significant changes (such as material changes in how we use data), we will provide notice via the website or by contacting you directly, so you are aware of how your information is handled. Your continued use of our site after any update constitutes your acceptance of the updated Policy.

CONTACT INFORMATION

For any questions, comments or requests regarding this Privacy Policy or your personal data, please contact us:

Email: contact@plutas.ai
Address: Plutas.ai, 4th Floor, Bizness Square Junction, Jubilee Enclave, Hitec City, Hyderabad, Telangana 500084, India

We will make reasonable efforts to respond to your inquiries and requests within the timeframes required by applicable law. If you need further recourse, you may also approach the relevant government authorities under Indian data protection law.